Returns & Exchanges
At MADMIA, we want you to love your colorful socks and accessories as much as we do, which is why we offer a 30-day window for returns on unworn items in their original packaging. Please note that for hygiene reasons, socks must remain tagged and unopened to be eligible for a refund or exchange.
Check Eligibility
Ensure your items are in original condition, unworn, and still have all MADMIA tags attached within 30 days of purchase.
Contact Support
Email our crazy-fun customer service team with your order number and reason for return to receive your Return Authorization.
Pack and Post
Securely package your items and send them back to our warehouse using a trackable shipping service to ensure safe delivery.
Processing
Once received and inspected, we will process your refund or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing